Whole Company Culture

Do you have the right culture to execute your business strategy, goals and objectives effectively?

Transforming and managing corporate culture can be complex. There may be resistance to change from processes, systems, attitudes and behaviours. We have been helping clients make positive, successful changes to their team and business culture for many years. Consider these questions:

What do we want our desired culture to look like?
How do we know the target culture will have a positive effect on delivering business objectives?
What might be our biggest impediment?
What is the smallest thing that might make the biggest difference?

We can help you find all the answers and make the required changes to achieve business success.

Organisation Effectiveness

What can stand in the way of organisational effectiveness?

Organisation Effectiveness

What can stand in the way of organisational effectiveness?

• Poor structures and systems that hinder productivity
• Leaders who are unaware of the unspoken messages they give employees
• Tensions between different departments that affect profitability and performance
• Bad news being hidden or denied
• The inability of management to manage upwards and downwards effectively

We utilise a range of assessment tools to identify both your organisational strengths and weaknesses, and to put in place an action plan for change that will improve performance, motivation and behaviours, increase productivity and produce aligned and focused leaders.

Engagement

What will it take to engage your employees?

Engagement

What will it take to engage your employees?

Employee engagement is one of the most important factors in achieving successful organisational change. How an organisation treats its employees has a direct impact on its employees’ engagement.

Engaged employees drive innovation, find solutions to problems, are committed, loyal, productive and deliver results.

We work with your key individuals to increase their capacity to recognise and adapt their thoughts and behaviours which in turn impact on their teams. We use modern yet proven approaches to enhance and improve communication and processes while boosting employee and customer engagement, leading to an improvement in overall results.

Change Manangement

Making the transition to a better way

Change Manangement

Making the transition to a better way

We understand that the culture of an organisation is a combination of influences from the present and legacies from the past built into the infrastructure and “ways of doing things here”.

The key to cultural change is not a one size fits all, it’s knowing from robust diagnostic insights, which solutions to implement and when for the greatest impact, looking at all three levels of behaviours, systems and symbols – and these need to be driven by the strategy.

We work closely with you to:
• assess your company’s current culture to identify the current culture drivers
• clarify the culture your organisation needs to successfully meet your strategic aims
• co-create a programme of culture change that aligns the culture behind the strategy

Alignment

When culture and strategy are aligned, that is when you can reach peak performance

Alignment

When culture and strategy are aligned, that is when you can reach peak performance

For any change management process to be successful, you need to have cohesion and alignment to a clear vision, corporate goals, strategies and desired outcomes. You then need to ensure that your culture is aligned to that vision and strategy.

We help clients to consider the behaviours, systems and symbols within the organisation and ensure that equal attention is given to all three to ensure effective alignment:

Behaviours – The ways in which we act or conduct ourselves, especially towards others
Systems – The mechanisms of management including operating systems, IT systems, policies, procedures, and organisational structures
Symbols - Events or decisions to which people attribute a meaning which express specific ideologies and ‘cultural norms’

If one channel is significantly neglected or causing disproportionate impact on the culture then corrective attention is required.

Martin is very personable and ndc were great to work with on a Cultural Change programme with Ericsson UK. They really got us thinking in different ways, challenging how we achieved results.

Roger Nichols / Head of Services UK & Ireland, Nokia

I believe that the only way to achieve sustainable business success is to identify and develop the right culture. ndc have been instrumental for us as we move through the journey from a focus on the individual to 'what we stand for and what we hold people to account for' in our organisational culture.

General Manager / Danone

How we work with you...

We work with our clients in a collaborative way, and make a point of gaining an in-depth knowledge of your business. Our programmes are delivered with a personalised and human touch, balancing care and empathy with challenge and stretch.

We use modern, market-leading and proven scientific models and systems to enhance your business culture and leadership impact, enabling you to improve overall results, communications and processes, while boosting employee and customer engagement.

Theory / Frameworks

  • - Conscious Business
  • - Barrett Values Centre
  • - Emotional Intelligence - EQ / IE.
  • - I / We / It
  • - Be. Do. Have.
  • - Behaviours, Symbols and Systems
  • - Prediction of Performance - Hogan
  • - Myers-Briggs Type Indicator®
  • - Human Synergistics’ Life Styles Inventory
  • - Fundamental Interpersonal Relations Orientation - Behaviour
  • - Strengthscope®
  • - Five dysfunctions of teams, Lencioni
  • - Power + Systems, Building Partnership Workshops
  • - Culture Impact™

Methods

  • - Difficult Conversations
  • - Managing Conflict
  • - Facilitation
  • - Action Learning
  • - Appreciative Inquiry
  • - Leadership Workshops
  • - Implementation
  • - Surveys
  • - Culture Audit
  • - Focus Groups
  • - Strategy & Culture Workshops
Discover more on how we achieve results

Who we work with...

We have a track record of success with major European organisations.

Our typical client is a multi-site, medium sized organisation with 400+ employees, although we also work with smaller organisations looking to grow and expand.

We have particular experience of working in the sectors of telecommunications, retail, healthcare and education.

A welcome to our Culture Services Martin Egan PHD

We have a track record of success with major European organisations, helping them to identify, develop and implement the right culture for business success.

We have developed Culture IMPACT™ that provides a scientific ‘mixed method’ approach to measure your culture and deep dive into the processes, habits and ways of thinking that drive your results. We also have extensive experience of using tools such as:

• Barrett Values Centre’s Culture Transformation tools
• Human Synergistics’ Life Styles Inventory 360 and Organisational Culture Inventory
• Barry Oshry’s Power & Systems
• Myers-Briggs Type Indicator®
• FIRO-B assessment
• TEIQue (Trait Emotional Intelligence Questionnaire)
• Patrick Lencioni’s Five Dysfunctions of a Team